6.6 Pretest your moderator’s guide.
It’s very important to pretest your moderator’s guide with participants with limited literacy skills so you can fine-tune tasks and timing. These pretest—or “dry run”—sessions can help you:
- Clarify tasks that were confusing for users with limited literacy skills
- Figure out how much time to leave between sessions so you can accommodate users who may need extra time
If you’re new to testing with limited-literacy users, don’t be surprised if testing sessions with users with limited literacy skills move more slowly than testing sessions you’ve facilitated in the past. That’s normal.