Print: Section 6.6

Test Your Site with Users with Limited Literacy Skills

6.6 Pretest your moderator’s guide.

It’s very important to pretest your moderator’s guide with participants with limited literacy skills so you can fine-tune tasks and timing. These pretest—or “dry run”—sessions can help you:

  • Clarify tasks that were confusing for users with limited literacy skills
  • Figure out how much time to leave between sessions so you can accommodate users who may need extra time

If you’re new to testing with limited-literacy users, don’t be surprised if testing sessions with users with limited literacy skills move more slowly than testing sessions you’ve facilitated in the past. That’s normal.