Health Literacy

Health literacy and clear communication between health professionals and patients are key to improving health and the quality of health care. We create, promote, and curate evidence-based health literacy and communication tools, practices, and research for health professionals. Use our resources to find effective strategies for sharing health information in ways that people can understand and use.

News & Announcements

Shifting the Health Literacy Mindset to Enhance People-Centred Health Services

According to the World Health Organization (WHO), today's health services are not fit for the 21st-century challenges. Globally, more than 400 million people lack access to essential health care. Where health care is accessible, it is often fragmented and of poor quality. However, WHO’s newly launched framework on integrated people-centred health services is a call for a fundamental shift in the way we fund, manage, and deliver health services. It sustains countries’ progress towards universal health coverage by shifting away from health systems designed around diseases and health institutions towards health systems designed for people.

Read more
right arrow

Check out all blog posts about health literacy and communication.

Our Initiatives

Health Literacy Online

Do you want to create actionable, usable health websites and digital tools? Use the research-based guidelines in Health Literacy Online to develop effective products for all users, including those with limited literacy or health literacy skills.

Read more

Health Literacy Workgroup

The workgroup is focused on educating people about the importance of health literacy and showing how it can improve outcomes, quality, and costs. Learn more about our work and our multi-sector initiative to improve health literacy.

Read more

Health Literate Care Model

This model gives professionals a systems framework for incorporating health literacy strategies into all aspects of care.

Read more

Healthy People Objectives

As part of Healthy People 2020, we helped establish measurable goals to improve health literacy, communication, and information technology.

Read more