When looking for a primary care doctor for yourself or a loved one, it’s important to choose someone you can trust. A primary care doctor can:
- Help you stay healthy by recommending preventive services, like screening tests and vaccines (shots)
- Treat many health problems — including physical and mental health issues
- Refer you to a specialist when you need more help with a specific health issue
When you and your doctor work together as a team, you get better health care. Look for a doctor who:
- Treats you with respect
- Listens to your opinions and concerns
- Encourages you to ask questions
- Explains things in ways you understand
Try the following tips to find a doctor who’s right for you.
Ask for recommendations from people you know.
Getting a reference from someone you know and trust is a great way to find a doctor:
- Ask friends, family members, neighbors, or coworkers if they have a doctor they like
- If you’re looking for a new doctor because yours is retiring or moving, ask your current doctor for a recommendation
Check with your insurance company.
If you have health insurance, you may need to choose from a list of doctors in your plan's network (doctors that take your insurance plan). Some insurance plans may let you choose a doctor outside your network if you pay more of the cost.
To find a doctor who takes your insurance:
- Call your insurance company and ask for a list of doctors near you who take your insurance plan — or use the insurance company’s website to search for a doctor
- Then call the doctor’s office and ask them to confirm that they take your plan — have your insurance card handy in case they need to know your plan details
If you don’t have health insurance, you’ll have to pay for health care out of pocket (on your own). For help finding health insurance, visit HealthCare.gov.
Learn more about your top choices.
Make a list of the doctors you're interested in. Be sure to think about how easy or difficult it will be to travel to an appointment. Then call their offices to learn more about them. The answers to the following questions may help you make the best decision.
Questions about the doctor:
- Is the doctor taking new patients?
- Is the doctor part of a group practice? If so, who are the other doctors that might help care for me?
- Who will see me if my doctor isn’t available?
- Which hospital does the doctor use?
- Does the doctor have experience treating my medical conditions?
- Does the doctor have special training or certifications?
Questions about the office:
- Are evening or weekend appointments available? What about virtual appointments over the phone or on a computer (telemedicine)?
- What is the cancellation policy?
- How long will it take to get an appointment?
- How long do appointments usually last?
- Can I get lab work and x-rays done in the office?
- Is there a doctor or nurse who speaks my preferred language?
Think about your experience after the first visit.
Did the doctor and office staff:
- Make me feel comfortable during my appointment?
- Explain things in a way that was easy to understand?
- Listen carefully to me?
- Show respect for what I had to say?
- Know important information about my medical history?
- Spend enough time with me?
- Give me a chance to ask questions?
If you answer “no” to any of these questions, you may want to keep looking.
Content last updated March 24, 2021
This content on choosing a doctor was adapted from materials from the Agency for Healthcare Research and Quality and the National Institutes of Health.
Amanda Borsky, DrPH, MPP
Center for Evidence and Practice Improvement
Agency for Healthcare Research and Quality