U.S. Department of Health and Human Services Office of Disease Prevention and Health Promotion

Decrease the proportion of adults who report poor communication with their health care provider — HC/HIT‑02

Status: Little or no detectable change

  
Little or no detectable change
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Most Recent Data:
9.0 percent (2019)

Target:
8.0 percent 1

Desired Direction:
Decrease desired

Baseline:
8.9 percent of adults aged 18 years and over reported poor provider communication in 2017  2

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Reduce the proportion of adults who report poor patient and provider communication (i.e., listening, explanations, disrespect, time)

Target-Setting Method
Minimal statistical significance

Data Source:  Medical Expenditure Panel (MEPS), AHRQ

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Summary

Good communication between health care providers and patients is part of high-quality care, but many people have trouble talking with their health care providers. Strategies to improve communication between health care providers and patients can lead to better prevention, diagnosis, treatment, and self-management of diseases.

Topics:  Health Communication, Health Care, Health Care Access and Quality

Workgroup: Health Communication and Health Information Technology Workgroup

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1. Target has been revised. See Data Methodology and Measurement for more information.

2. Baseline has been revised. See Data Methodology and Measurement for more information.