Improving Patient Flow and Reducing Emergency Department Crowding: A Guide for Hospitals

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HHS Non-systematic Review

Source: Agency for Healthcare Research and Quality, 2012

Last Reviewed: July 2018

This guide gives step-by-step instructions to help hospitals plan for and implement patient flow improvement strategies to reduce crowding in emergency departments. It covers the need to address emergency department crowding, explains how to form a patient flow team, and provides guidance for identifying and launching different strategies.

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Suggested Citation


McHugh, M., VanDyke, K., McClelland, M., & Moss, D. (2012). Improving patient flow and reducing emergency department crowding: a guide for hospitals (AHRQ Publication No. 11(12)-0094). Retrieved from