Federal Health Information Centers and Clearinghouses

You can sort this list by health topic or by organization name:

Alcohol and Substance Abuse

National Helpline

Substance Abuse and Mental Health Services Administration (SAMHSA)
5600 Fishers Lane
Rockville, MD 20857
(800) 662-HELP
(800) 487-4889 (TTY)
https://www.samhsa.gov/find-help/national-helpline

The National Helpline provides 24-hour free and confidential referrals and information about mental and/or substance use disorders, prevention, treatment, and recovery in English and Spanish.

Drug Information and Strategy Clearinghouse

U.S. Department of Housing and Urban Development
P.O. Box 6424
Rockville, MD 20849-6424
(800) 483-2209

Provides information about HUD's Technical Assistance Grants for Public Housing Authorities to fight drugs. Also serves as a reference request line for local policy makers, law enforcement, HUD Offices, consultants and PHAs.

National Institute on Drug Abuse Virtual Information Center

6001 Executive Boulevard
Room 5213, MSC 9561
Bethesda, MD 20892-9561
information@nida.nih.gov
http://www.nida.nih.gov
http://teens.drugabuse.gov (NIDA for Teens)
http://easyread.drugabuse.gov (NIDA Easy-to-Read Drug Facts)
(301) 443-1124
(877) 643-2644 (Publication Orders)
(240) 645-0228 (TDD)

The National Institute on Drug Abuse Virtual Information Center (NIDA VIC) responds to inquiries sent to the Institute (via information@nida.nih.gov or the NIDA and NIDA for Teens Web sites) by the public, medical and health professionals, educators, researchers, people in the substance abuse field, and the media. Information is provided on the common drugs of abuse and a variety of topics related to drug abuse and addiction. The NIDA Research Dissemination Center (NIDA RDC) distributes publications for NIDA. To order free print copies of publication within the United States, call the NIDA RDC at (877) 643-2644, send them a fax at (240) 645-0227, or email them at drugpubs@nida.nih.gov. Email or fax NIDA RDC for information on international shipping. Hours of operation: 8:30 a.m.- 5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Homelessness Resource Center

Substance Abuse and Mental Health Services Administration
HomelessPrograms@samsha.hhs.gov
https://www.samhsa.gov/homelessness-programs-resources

SAMHSA’s Homelessness Resource Center (HRC), is an interactive learning community dedicated to disseminating knowledge and best practices to prevent and end homelessness. It includes providers, consumers, policymakers, researchers, and public agencies at Federal, State, and local levels. The HRC website is part of the Homelessness Resource Network (HRN), a collaboration to share a common digital library of over 9,000 resources related to homelessness, mental illness, substance use, co-occurring disorders, and traumatic stress.

Alternative Medicine

National Center for Complementary and Alternative Medicine Clearinghouse

P.O. Box 7923
Gaithersburg, MD 20898-7923
info@nccih.nih.gov
https://nccih.nih.gov/health/clearinghouse​​​​​​​
(888) 644-6226
(866) 464-3615 (TTY)

The NCCIH Clearinghouse provides information on complementary health approaches and NCCIH, including publications and searches of Federal databases of scientific and medical literature. The Clearinghouse does not provide medical advice, treatment recommendations, or referrals to practitioners.

Arthritis, Osteoporosis, and Chronic Pain

National Institute of Arthritis and Musculoskeletal and Skin Diseases Information Clearinghouse

1 AMS Circle
Bethesda, MD 20892-3675
niamsinfo@mail.nih.gov
https://www.niams.nih.gov/health-topics
(877) 22-NIAMS (226-4267)
(301) 495-4484
(301) 565-2966 (TTY)
(301) 718-6366 (Fax)

The National Institute of Arthritis and Musculoskeletal and Skin Diseases (NIAMS) Information Clearinghouse serves the public, patients, and health professionals by providing information, locating other information sources, creating health information materials, and participating in a national Federal database on health Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Osteoporosis and Related Bone Diseases National Resource Center

National Institutes of Health
2 AMS Circle Bethesda, MD 20892-3676
nihboneinfo@mail.nih.gov
http://www.bones.nih.gov
(800) 624-BONE (624-2663)
(202) 223-0344
(202) 466-4315 (TTY)
(202) 293-2356 (Fax)

The NIH Osteoporosis and Related Bone Diseases National Resource Center provides patients, health professionals, and the public with an important link to resources and information on metabolic bone diseases. The mission of NIH ORBD~NRC is to expand awareness and enhance knowledge and understanding of the prevention, early detection, and treatment of these diseases as well as strategies for coping with them. The NRC is supported by the National Institute of Arthritis and Musculoskeletal and Skin Diseases with contributions from the National Institute on Aging, Eunice Kennedy Shriver National Institute of Child Health and Human Development, National Institute of Dental and Craniofacial Research, National Institute of Diabetes and Digestive and Kidney Diseases, NIH Office of Research on Women’s Health and HHS Office on Women’s Health. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Brain and Nervous System Disorders

Alzheimer's Disease Education and Referral Center

National Institute on Aging
Building 31, Room 5C2
31 Center Drive, MSC 2292
Bethesda, MD 20892
adear@nia.nih.gov
http://www.nia.nih.gov/alzheimers
(800) 438-4380
(301) 496-1072 (Fax)

The Alzheimer’s Disease Education and Referral (ADEAR) Center provides information about Alzheimer’s disease and related disorders to health professionals, patients and their families, and the public. Most of the publications are provided at no charge as a service of the National Institute on Aging, one of the Federal Government’s National Institutes of Health. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

National Institute of Neurological Disorders and Stroke

NIH Neurological Institute
P.O. Box 5801
Bethesda, MD 20824
https://www.ninds.nih.gov/
(800) 352-9424

The National Institute of Neurological Disorders and Stroke is an Institute within the National Institutes of Health that aims to seek fundamental knowledge about the brain and nervous system and to use that knowledge to reduce the burden of neurological disease.

Cancer

Cancer Information Service

National Cancer Institute
BG 9609 MSC-9760
9609 Medical Center Drive
Bethesda, MD 20892-9760
NCIinfo@nih.gov
http://www.cancer.gov
(800) 4-CANCER (422-6237) (English/Spanish)
(877) 44U-QUIT (448-7848) (Smoking Cessation)

The Cancer Information Service (CIS) provides information about cancer and cancer-related resources to patients, the public, and health professionals. Inquiries are handled by trained information specialists and Spanish-speaking staff members are available. CIS distributes free publications from the National Cancer Institute. Hours of operation: Phone - 8:00 a.m.–8:00 p.m., and Live Help/Chat (English) - 8:00 a.m.–11:00 p.m., (Spanish) 8:00 a.m.–8:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Child Health, Welfare, and Education

Child Welfare Information Gateway

Children's Bureau, Administration for Children and Families
330 C Street, S.W.
Washington, DC 20201
info@childwelfare.gov
https://www.childwelfare.gov/
(800) 394-3366

The Child Welfare Information Gateway provides access to information and resources to help protect children and strengthen families. The Child Welfare Information Gateway promotes the safety, permanency, and well-being of children and families by connecting child welfare, adoption and related professionals, as well as concerned citizens to timely, essential information. A service of the Children’s Bureau, Administration for Children and Families, U.S. Department of Health and Human Services, they also provide access to print and electronic publications, Web sites, and online databases covering a wide range of topics from prevention to permanency, including child welfare, child abuse and neglect, adoption, search and reunion, and more. Hours of operation: 9:30 a.m.–5:30 p.m., Monday–Friday (eastern time, except Federal holidays). Live Chat, hours of operation: 10:00 a.m.–5:00 p.m. Monday–Friday (eastern time).

Education Resources Information Center

Institute of Education Sciences
550 12th Street, SW
Washington, DC 20202
http://www.eric.ed.gov
(800) LET-ERIC (538-3742)

The Education Resources Information Center (ERIC) is a digital library of education-related resources, sponsored by the Institute of Education Sciences of the U.S. Department of Education. ERIC’s mission is to provide a comprehensive, easy-to-use, searchable, Internet-based bibliographic and full-text database of education research and information that also meets the requirements of the Education Sciences Reform Act of 2002. A fundamental goal for ERIC’s future is to increase the availability and quality of research and information for educators, researchers, and the general public. Hours of operation: 9:00 a.m.–7:00 p.m., Monday–Friday (eastern time, except Federal holidays).​​​​​​​

National Institute of Child Health and Human Development Information Resource Center

P.O. Box 3006
Rockville, MD 20847
nichdinformationresourcecenter@mail.nih.gov
https://www.nichd.nih.gov/publications/information-resource-center
(800) 370-2943
(888) 320-6942 (TTY)
(866) 760-5947 (Fax)

The Eunice Kennedy Shriver National Institute of Child Health and Human Development (NICHD) Information Resource Center provides information on health issues related to NICHD research. NICHD supports and conducts research on health topics related to children, adults, families, and communities. NICHD has primary responsibility for conducting and supporting basic, clinical, and translational research in the biomedical, behavioral, and social sciences related to child and maternal health, in medical rehabilitation, and in the reproductive sciences. NICHD also leads a consortium of Federal agencies in leading the National Children’s Study, which will examine environmental effects on child health and development. The NICHD Information Resource Center offers trained information specialists who have access to information and referral services on topics related to the mission of NICHD. The information specialists provide information in both English and Spanish. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Clinical Trials

NIH Clinical Center

National Institutes of Health
10 Center Drive
Bethesda, MD 20892
prpl@mail.cc.nih.gov (Patient Recruitment)
https://clinicalcenter.nih.gov/index.html
(800) 411-1222 (Patient Recruitment)
(301) 496-4000
(866) 411-1010 (TTY)

Clinical research at the NIH Clnical Center translates laboratory discoveries into better treatments, therapies and interventions to improve the nation's health.

Correctional Health

Correctional Health Resources

Centers for Disease Control and Prevention
cdcinfo@cdc.gov
https://www.cdc.gov/correctionalhealth/default.htm
(800) CDC-INFO (232-4636) (English/Spanish)
(888) 232-6348 (TTY)

The Centers for Disease Control and Prevention (CDC) includes health information and resources related to the health of incarcerated individuals and health within the correctional system.

National Criminal Justice Reference Service

P.O. Box 6000
Rockville, MD 20849-6000
responsecenter@ncjrs.gov
https://www.ncjrs.gov/
(800) 851-3420
(202) 836-6998 (International Callers)
(301) 240-6310 (TTY)
(301) 240-5830 (Fax)

The National Criminal Justice Reference Service (NCJRS) was established in 1972 as a centralized information service for criminal justice practitioners and researchers. NCJRS provides reference services; distributes publications of the U.S. Department of Justice, Office of Justice Programs; acquires publications for its collection; and provides other services, such as document loan and information dissemination, via the Internet. A computerized database includes abstracts of all materials in the NCJRS collection. (The database is available on CD-ROM and on DIALOG.) Health issues covered by NCJRS include violence prevention; mental illness and crime; victimization; human development and criminal behavior; family violence and child abuse; health care fraud; substance abuse and treatment; and correctional health care, including AIDS and tuberculosis. Hours of operation: 10:00 a.m.–6:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Dental and Oral Health

Division of Oral Health

Centers for Disease Control and Prevention
https://www.cdc.gov/OralHealth/index.html
(800) 232-4636 (English/Spanish)
(888) 232-6348 (TTY)

CDC’s Division of Oral Health (DOH) promotes proven interventions, such as community water fluoridation and dental sealants, to reduce the rate of cavities, especially for populations at highest risk. DOH supports state oral health programs, collects surveillance data on oral diseases, and develops and promotes adherence to infection prevention and control guidelines for dental health care personnel. The division supports integration of medical and dental care to address other chronic diseases associated with poor oral health. DOH also strengthens the dental public health workforce with a residency training program.

National Oral Health Information Clearinghouse

National Institute of Dental and Craniofacial Research
1 NOHIC Way
Bethesda, MD 20892-3500
nidcrinfo@mail.nih.gov
https://www.nidcr.nih.gov/health-info
(866) 232-4528

The National Oral Health Information Clearinghouse (NOHIC) focuses on general oral health as well as the information needs of special care patients, including people with generic or systemic disorders that compromise oral health, whose medical treatments cause oral problems, or whose mental or physical disabilities complicate oral hygiene or treatment. NOHIC develops and distributes information and educational materials on general oral health and special care topics and provides information services with trained staff to respond to specific interests and questions. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays); voicemail available after hours.​​​​​​​

Diabetes, Digestive Health, and Kidney Diseases

National Diabetes Information Clearinghouse

National Institute of Diabetes and Digestive and Kidney Diseases
1 Information Way
Bethesda, MD 20892-3560
healthinfo@niddk.nih.gov
https://www.niddk.nih.gov/health-information/diabetes
(800) 860-8747
(866) 569-1162 (TTY)
(703) 738-4929 (Fax)

The National Diabetes Information Clearinghouse (NDIC) is an information and referral service of the National Institute of Diabetes and Digestive and Kidney Diseases, one of the National Institutes of Health. The clearinghouse responds to written, telephone, and email inquiries; develops and distributes publications about diabetes; and provides referrals to diabetes organizations, including support groups. NDIC has developed valuable tools and resources for consumers and health professional, which can be accessed at https://www.niddk.nih.gov/health-information/diabetes. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

National Digestive Diseases Information Clearinghouse

National Institute of Diabetes and Digestive and Kidney Diseases
2 Information Way
Bethesda, MD 20892-3570
healthinfo@niddk.nih.gov
http://www.digestive.niddk.nih.gov
(800) 860-8747
(866) 569-1162 (TTY)
(703) 738-4929 (Fax)

The National Digestive Diseases Information Clearinghouse (NDDIC) is an information and referral service of the National Institute of Diabetes and Digestive and Kidney Diseases, one of the National Institutes of Health. A central information resource on the prevention and management of digestive diseases, the clearinghouse responds to written inquiries, develops and distributes publications about digestive diseases, and provides referrals to digestive disease organizations, including support groups. NDDIC maintains a database of patient and professional education materials from which literature searches are generated. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (Eastern time, except Federal holidays).

National Endocrine and Metabolic Diseases Information Service

National Institute of Diabetes and Digestive and Kidney Diseases
6 Information Way
Bethesda, MD 20892-3569
healthinfo@niddk.nih.gov
http://www.endocrine.niddk.nih.gov
(800) 860-8747
(866) 569-1162 (TTY)
(703) 738-4929 (Fax)

The National Endocrine and Metabolic Diseases Information Service (NEMDIS) is a service of the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK). The NIDDK is part of the National Institutes of Health of the U.S. Department of Health and Human Services. The NEMDIS answers inquiries, develops and distributes publications, and works closely with professional and patient organizations and Government agencies to coordinate resources about endocrine and metabolic diseases. NEMDIS’ resources for consumers and health professionals can be accessed at http://www.endocrine.niddk.nih.gov/resources. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

National Kidney and Urologic Diseases Information Clearinghouse

National Institute of Diabetes and Digestive and Kidney Diseases
3 Information Way
Bethesda, MD 20892–3580
healthinfo@niddk.nih.gov
https://www.niddk.nih.gov/
(800) 860-8747
(866) 569-1162 (TTY)
(703) 738-4929 (Fax)

The National Kidney and Urologic Diseases Information Clearinghouse (NKUDIC) is an information and referral service of the National Institute of Diabetes and Digestive and Kidney Diseases, one of the National Institutes of Health. The clearinghouse responds to written inquiries, email, and telephone requests, develops and distributes publications about kidney and urologic diseases, and provides referrals to kidney and urologic disease organizations, including support groups. NKUDIC maintains a database of patient and professional education materials from which literature searches are generated. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Disabilities, Access, and Rehabilitation

AbleData

103 West Broad St., Suite 40
Falls Church, VA 22046
abledata@newseditions.net
https://abledata.acl.gov/
(800) 227-0216
(703) 992-8313 (TTY)
(703) 356-8314 (Fax)

AbleData is an internationally recognized resource for objective information on assistive technology and rehabilitation equipment, serving the Nation’s disability, rehabilitation, and senior communities. Offering the most comprehensive listing of assistive products available, AbleData provides information on almost 40,000 assistive products, 5,000 manufacturers and distributors, and 3,000 disability-related organizations as well as abstracts of over 11,000 books and articles relating to assistive technology. AbleData provides detailed descriptions of each product’s functions and features, price information (when available), and contact information for the manufacturer and distributors. The AbleData website, www.abledata.com offers free, 24/7 access to all of AbleData’s information resources. AbleData staff are available to respond to public inquiries about assistive technology by telephone via a toll-free number as well as by email, fax, text telephone, and regular mail. Staff are available 8:30 a.m.–5:30 p.m., Monday–Friday (eastern time) except Federal holidays. AbleData is funded by the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR). NIDILRR is part of the U.S. Department of Health and Human Services' Administration for Community Living. AbleData does not sell products and we do not endorse any non-government websites, companies or applications.

Clearinghouse on Disability Information

Office of Special Education and Rehabilitative Services
U.S. Department of Education
550 12th Street, S.W., Room 5133
Washington, DC 20202-2550
http://www2.ed.gov/about/offices/list/osers/codi.html
(202) 245-7307
(202) 205-5637 (TTD)
(202) 245-7636 (Fax)

The clearinghouse provides information to people with disabilities, or anyone requesting information, by doing research and providing documents in response to inquiries. Information provided includes areas of Federal funding for disability-related programs. Clearinghouse staff is trained to refer requests to other sources of disability-related information, if necessary. Information provided may be useful to individuals with disabilities, their families, schools and universities, teachers and school administrators, and organizations that have persons with disabilities as clients.

Americans with Disabilities Act Information Line

U.S. Department of Justice
Civil Rights Division, Disability Rights Section - NYA
950 Pennsylvania Avenue, NW
Washington, D.C. 20530
https://www.ada.gov/infoline.htm
(800) 514-0301
(800) 514-0383 (TTY)
Spanish-speaking operators are available.

The Department of Justice operates a toll-free ADA Information Line to provide information and materials to the public about the requirements of the ADA. ADA Specialists, who assist callers in understanding how the ADA applies to their situation, are available on Monday, Tuesday, Wednesday, and Friday from 9:30 a.m. to 5:30 p.m. (eastern time) and on Thursday from 12:30 p.m. to 5:30 p.m. (eastern time). Calls are confidential.

National Audiovisual Center

National Technical Information Service
U.S. Department of Commerce
5301 Shawnee Road
Alexandria, VA 22312
info@ntis.gov
https://classic.ntis.gov/products/nac/
(800) 553-NTIS (553-6847)

The National Audiovisual Center is a unique centralized resource for federally developed training and education materials. Its collection contains more than 9,000 audiovisual and media productions. The range of subject areas includes training in occupational safety and health, fire services, law enforcement, and foreign languages. Information and educational materials include areas such as history, health, agriculture, and natural resources. Hours of operation: 8:00 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

National Center on Birth Defects and Developmental Disabilities

Centers for Disease Control and Prevention
https://www.cdc.gov/ncbddd/index.html
(800) 232-4636
(800) 232-6348 (TTY)

The National Center on Birth Defects and Developmental Disabilities (NCBDDD) strives to advance the health and well-being of our nation’s most vulnerable populations.

National Library Service for the Blind and Physically Handicapped

Library of Congress Reference Section
1291 Taylor Street NW
Washington, DC 20542-0001
nls@loc.gov
http://www.loc.gov/nls
(202) 707-5100
(800) 424-8567
(202) 707-0744 (TDD)
(202) 707-0712 (Fax)

The National Library Service for the Blind and Physically Handicapped administers a national library service that provides braille and recorded books and magazines on free loan to eligible residents of the United States or American citizens living abroad who cannot read or use standard printed materials because of permanent or temporary visual or physical disabilities. Hours of operation: 8:00 a.m.–4:30 p.m., Monday–Friday (eastern time, except Federal holidays).

National Clearinghouse of Rehabilitation Training Materials

Rehabilitation Services Administration, U.S. Department of Education
NCRTM@neweditions.net
https://ncrtm.ed.gov/
(866) 821-5355

The National Clearinghouse of Rehabilitation Training Materials (NCRTM) is the Rehabilitation Services Administration’s (RSA) central repository for training resources in vocational rehabilitation. The NCRTM offers the vocational rehabilitation and education communities, grantees, researchers, trainers and practitioners the opportunity to gain visibility for their work, while contributing new knowledge to their specific fields.

Environmental Health

Asbestos Abatement/Management Ombudsman Hotline

U.S. Environmental Protection Agency
(800) 368-5888

The Asbestos and Small Business Ombudsman (ASBO) operates a toll-free hotline for the convenience of small businesses, trade associations, and the general public, seeking free, confidential help as it relates to asbestos and a variety of environmental regulatory topics. Hours: 8:30 a.m.–4:30 p.m. (eastern time, except Federal holidays).

Environmental Justice Information Line

U.S. Environmental Protection Agency
EJHotline@epa.gov
https://www.epa.gov/environmentaljustice
(800) 962-6215 (English/Spanish)

A publicly accessible service that provides communities with information that may assist in addressing potential environmental and/or public health issues, as well as fosters the fair treatment and meaningful involvement of low-income, minority, tribal and indigenous communities that may experience environmental and/or public health concerns. Hours of operation: 9:00 a.m.–5:00 p.m. (eastern time), Monday–Friday, Closed Federal Holidays. After-hours services are available via voicemail.

National Library Network

U.S. Environmental Protection Agency
MC-3404T
1200 Pennsylvania Avenue NW
Washington, DC 20460
epalibrarynetwork@epa.gov
http://www.epa.gov/libraries
(202) 566-0556

The libraries offer general information about the agency and refer inquiries to the appropriate regional or program office. The public may visit and use the libraries collections onsite, but materials do not circulate to non-EPA staff. The libraries do not distribute agency publications. The EPA National Library Network is composed of libraries and repositories located in the Agency’s Headquarters, Regional and Field Offices, Research Centers, and specialized laboratories, as well as Web-based access to electronic collections. Information about the EPA National Library Network, including a listing of libraries, may be accessed at http://www.epa.gov/libraries/libraries.htm. The combined network collections contain information about the environment and related scientific, technical, management, and policy information. The EPA Online Library System is the Network’s online catalog of library holdings and is available at http://www2.epa.gov/libraries/catalog. The public can request EPA library materials, including journals, books, and EPA documents, via interlibrary loan from their local library. The National Environmental Publications Internet Site, http://www.epa.gov/nscep, the Agency’s gateway for EPA publications, provides free access to more than 31,000 electronic EPA documents and more than 7,000 hard-copy EPA documents. Hours of operation: Public, 8:30 a.m.–4:30 p.m., Monday–Friday; EPA Staff, 8:30 a.m.–4:30 p.m., Monday–Friday (eastern time, except Federal holidays).

National Lead Information Center

U.S. Environmental Protection Agency
422 South Clinton Avenue
Rochester, NY 14620
http://www2.epa.gov/lead/forms/lead-hotline-national-lead-information-center
(800) 424-LEAD (424-5323)
(585) 232-3111 (Fax)

The National Lead Information Center (NLIC) is sponsored by the Environmental Protection Agency. NLIC provides information on lead poisoning and children, lead-based paint, a list of local and state contacts who can help, and other lead-related questions. Hours of operation: 8:00 a.m.–6:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Safe Drinking Water Hotline

U.S. Environmental Protection Agency
Office of Water (4100T)
1200 Pennsylvania Avenue NW
Mail Code 4606M
Washington, DC 20460
http://water.epa.gov/drink/hotline/index.cfm
(800) 426-4791
(703) 412-3330 (Local and International Calls)

The EPA Safe Drinking Water Hotline is a service of the Office of Ground Water and Drinking Water. It provides the general public, regulators, medical and water professionals, academia, and media, with information about drinking water and ground water programs authorized under the Safe Drinking Water Act. The hotline responds to factual questions in the following program areas: local drinking water quality; drinking water standards; public drinking water systems; source water protection; large-capacity residential septic systems; commercial and industrial septic systems; injection wells; and drainage wells. Hours of operation: 10:00 a.m.–4:00 p.m., Monday–Friday (eastern time, except Federal holidays, as well as the day after Thanksgiving day, but are open on Veteran’s Day).

Food Safety and Agricultural Health

U.S. Department of Agriculture Extension Service

See the listing in the government section of your telephone book, or use the USDA Service Center Locator (https://offices.sc.egov.usda.gov/locator/app), to locate your local extension office, which can provide information on health, nutrition, fitness, and family well-being.

U.S. Department of Agriculture Meat and Poultry Hotline

MPHotline.fsis@usda.gov
(888) MPHotline (674-6854)
(800) 256-7072 (TTY)

If you have a question about meat, poultry, or egg products, call the USDA Meat and Poultry Hotline toll free at 1-888-MPHotline (1-888-674-6854). The Hotline is open year-round Monday through Friday from 10 a.m. to 6 p.m. eastern time (English or Spanish). Recorded food safety messages are available 24 hours a day.

Health Care Research

National Information Center on Health Services Research and Health Care Technology

8600 Rockville Pike
Building 38A, Room 4S-410
Bethesda, MD 20894
nichsr@nlm.nih.gov
https://www.nlm.nih.gov/hsrph.html
(301) 496-0176
(301) 402-3193 (Fax)

The 1993 NIH Revitalization Act created a National Information Center on Health Services Research and Health Care Technology at the National Library of Medicine. The Center works closely with the Agency for Healthcare Research and Quality to improve the dissemination of the results of health services research, with special emphasis on the growing body of evidence reports and technology assessments, which provide organizations with comprehensive, science-based information on common, costly medical conditions and new health care technologies. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

National Quality Measures Clearinghouse

Center for Outcomes and Evidence
Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, MD 20857
info@qualitymeasures.ahrq.gov
http://www.qualitymeasures.ahrq.gov​​​​​​​
(301) 427-1364

The National Quality Measures Clearinghouse (NQMC) is a public resource for evidence-based quality measures and measure sets. NQMC is an initiative of the Agency for Healthcare Research and Quality, U.S. Department of Health and Human Services. The NQMC database and Web site provide information on specific evidence-based healthcare measures and measure sets. Hours of operation: 8:00 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Health Data and Technical Information

National Technical Information Service

U.S. Department of Commerce
5301 Shawnee Road
Alexandria, VA 22312
info@ntis.gov
http://www.ntis.gov​​​​​​​
(800) 553-6847
(703) 605-6000
(703) 487-4639 (TDD)
(703) 605-6900 (Fax)

The National Technical Information Service (NTIS) is the Federal Government’s largest central source for government-funded the sale of scientific, technical, engineering, and related business information produced by or for the U.S. Government and complementary material from international sources. NTIS also offers thousands of multimedia, training, and educational programs produced by Federal agencies. Approximately 3 million products are available from NTIS in a variety of formats: electronic download, online access, computer products, multimedia, microfiche, and paper. Hours of operation: 8:00 a.m.–6:00 p.m., Monday–Friday (eastern time, except Federal holidays); TDD 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Healthy Aging and Older Adult Welfare

Eldercare Locator

Administration on Aging
U.S. Department of Health and Human Services
eldercarelocator@n4a.org
https://eldercare.acl.gov/Public/Index.aspx
(800) 677-1116

The Eldercare Locator, a toll-free, operator-assisted service funded by the U.S. Administration on Aging, helps older adults and their caregivers find local services for seniors. The service links family members and the public to the information and referral (I&R) services of their state and area agencies on aging. These I&R programs can help you identify appropriate services in the area where you or your family members reside.. Hours of operation: 9:00 a.m.–8:00 p.m., Monday–Friday (eastern time, except Federal holidays); voicemail 24 hours a day. Online Chat available.

ADvancing States

National Institute on Aging
241 18th Street S, Suite 403
Arlington, VA 22202
info@advancingstates.org
http://www.advancingstates.org/
(202) 898-2578
(202) 898-2583 (Fax)

The National Aging Information and Referral Support Center is designed to enhance the capacity of aging information and referral/assistance (I&R/A) systems to provide the information, counseling, decision supports, and advocacy needed to secure services and benefits for an ever-growing and increasingly diverse population of older persons and caregivers. Funding is provided by the Administration for Community Living and the U.S. Department of Health and Human Services.

National Center on Elder Abuse

c/o University of Southern California Keck School of Medicine
Department of Family Medicine and Geriatrics
1000 South Fremont Avenue, Unit 22 Bld. A-6
Alhambra, CA 91803
ncea-info@aoa.hhs.gov
https://ncea.acl.gov/
(855) 500-3537 (ELDR)
(626) 457-4090 (Fax)

The National Center on Elder Abuse is a national resource for elder rights, law enforcement and legal professionals, public policy leaders, researchers, and the public. The center’s mission is to promote understanding, knowledge sharing, and action on elder abuse, neglect, and exploitation. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (Pacific time, except Federal holidays). Spanish assistance provided Thursdays and Fridays only.

National Institute on Aging Information Center

Building 31, Room 5C27
31 Center Drive, MSC-2292
Bethesda, MD 20892
niaic@nia.nih.gov
https://www.nia.nih.gov/health​​​​​​​
(800) 222-2225
(800) 222-4225 (TTY)
(301) 496-1752

The National Institute on Aging Information Center provides publications on health topics of interest to older adults, doctors, nurses, social activities directors, health educators, and the public. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Healthy Hearing and Speech

National Institute on Deafness and Other Communication Disorders Information Clearinghouse

31 Center Drive, MSC-2320
Bethesda, MD 20892-3456
nidcdinfo@nidcd.nih.gov
http://www.nidcd.nih.gov
(800) 241-1044
(301) 827-8183
(800) 241-1055 (TTY)
(301) 402-0018 (Fax)

The National Institute on Deafness and Other Communication Disorders (NIDCD) Information Clearinghouse collects and disseminates information on hearing, balance, smell, taste, voice, speech, and language for health professionals, patients, people in industry, and the public. NIDCD maintains a database of references to brochures, books, articles, factsheets, organizations, and educational materials, called the NIDCD Health Information Index. It also develops publications, including directories, factsheets, brochures, information packets, and newsletters. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Healthy Weight and Weight Loss

Weight-control Information Network

National Institute of Diabetes and Digestive and Kidney Diseases
1 WIN Way
Bethesda, MD 20892-3665
healthinfo@niddk.nih.gov
https://www.niddk.nih.gov/health-information/communication-programs/win
(800) 860-8747
(866) 569-1162
(301) 634-0716 (Fax)

The Weight-control Information Network (WIN) was established by the National Institutes of Health National Institute of Diabetes and Digestive and Kidney Diseases in June 1994. WIN is a national source of information on weight control, obesity, and weight-related nutritional disorders for health professionals and the public. WIN responds to both written and telephone requests for information and referrals, and provides a variety of written materials on obesity, weight control, and nutritional disorders. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Heart, Lung, and Blood Health

National Heart, Lung, and Blood Institute Health Information Center

P.O. Box 30105 Bethesda, MD 20824–0105
nhlbinfo@nhlbi.nih.gov
http://www.nhlbi.nih.gov
(301) 592-8573 For access to free Telecommunications Relay Services (TRS), dial 7-1-1 on your telephone.
(240) 629-3255 (TTY)
(301) 592-8563 (Fax)

The National Heart, Lung, and Blood Institute (NHLBI) provides leadership for a national program in diseases of the heart, blood vessels, lungs, and blood; blood resources; and sleep disorders. The NHLBI plans and directs research in development and evaluation of interventions and devices related to prevention, treatment, and rehabilitation of patients suffering from such diseases and disorders. For health professionals and the public, the NHLBI conducts educational activities, including development and dissemination of materials in the above areas, with an emphasis on prevention. Hours of operation: 10:00 a.m.–4:00 p.m., Monday–Friday (eastern time, except Federal holidays, the day after Thanksgiving, and December 24).

National Hematologic Diseases Information Service

National Institute of Diabetes and Digestive and Kidney Diseases
7 Information Way
Bethesda, MD 20892–3571
healthinfo@niddk.nih.gov
http://www.hematologic.niddk.nih.gov
(800) 860-8747
(866) 569-1162 (TTY)
(703) 738-4929 (Fax)

The National Hematologic Diseases Information Service (NHDIS) is an information dissemination service of the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK). The NIDDK is part of the National Institutes of Health of the U.S. Department of Health and Human Services. The NHDIS provides information about hematologic diseases to people with hematologic diseases and to their families, health care professionals, and the public. The NHDIS answers inquiries, develops and distributes publications, and works closely with professional and patient organizations and Government agencies to coordinate resources about hematologic diseases. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

HIV and AIDS

HIV.gov

Office of HIV/AIDS and Infectious Disease Policy (OHAIDP)
330 C Street, S.W.
Rm L100
Washington, D.C. 20024
ContactUs@aidsinfo.nih.gov
https://www.hiv.gov/

HIV.gov collaborates with departments and agencies across the Federal government to provide HIV/AIDS-related information to users.

AIDSInfo

P.O. Box 4780
Rockville, MD 20849-6303
ContactUs@aidsinfo.nih.gov
https://aidsinfo.nih.gov/
(800) 448-0440
(888) 480-3739 (TTY)
Spanish-speaking health information specialists are available

AIDSinfo offers access to the latest, federally approved HIV/AIDS medical practice guidelines, HIV treatment and prevention clinical trials, and other research information for health care providers, researchers, people affected by HIV/AIDS, and the general public.

Homelessness and Healthy Housing

National Clearinghouse on Homeless Youth & Families

U.S. Department of Health and Human Services
4340 East-West Highway Suite 1100
Bethesda, MD 20814
GetRHYi@NCHYF.org
https://rhyclearinghouse.acf.hhs.gov
833-GET-RHYi

The NCHYF provides information and resources to FYSB Runaway and Homeless Youth (RHY) Program grantees and other organizations that are developing and implementing prevention and intervention services for runaway and homeless youth and their families. NCHYF also serves the general public interested in learning about the issues facing runaway and homeless youth and the circumstances that contribute to their running away or becoming homeless.

HUD USER (Housing and Urban Development)

U.S. Department of Housing and Urban Development
P.O. Box 23268
Washington, DC 20026-3268
helpdesk@huduser.org
http://www.huduser.org
(800) 245-2691
(800) 927-7589 (TDD)
(202) 708-9981 (Fax)

HUD USER disseminates publications for the U.S. Department of Housing and Urban Development’s Office of Policy Development and Research. HUD USER offers database searches on housing research and provides reports on housing safety, housing for elderly and handicapped persons, and lead-based paint. Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Public and Indian Housing Information and Resource Center

U.S. Department of Housing and Urban Development
https://www.hud.gov/program_offices/public_indian_housing
(800) 955-2232

The role of the Office of Public and Indian Housing is to ensure safe, decent, and affordable housing; create opportunities for residents' self-sufficiency and economic independence; and assure fiscal integrity by all program participants.

Immunization, Infectious Diseases, and Influenza (Flu)

National Center for Immunization and Respiratory Diseases

Centers for Disease Control and Prevention
https://www.cdc.gov/vaccines/index.html
(800) CDC-INFO (232-4636) (English/Spanish)

The mission of the National Center for Immunization and Respiratory Diseases (NCIRD) is the prevention of disease, disability, and death through immunization and by control of respiratory and related diseases.

National Prevention Information Network

Centers for Disease Control and Prevention
P.O. Box 6003
Rockville, MD 20849-6003
NPIN-info@cdc.gov
http://www.cdcnpin.org
(800) CDC-INFO (232-4636) (English/Spanish)
(888) 232-6348 (TTY)

The CDC National Prevention Information Network (NPIN) is the United States reference and referral service for information on HIV/AIDS, viral hepatitis, sexually transmitted diseases (STDs), tuberculosis (TB), school health, and health communication. NPIN is a next-generation clearinghouse that collects and disseminates data and materials to support the work of prevention organizations and workers in international, national, state, and local settings. All NPIN services are designed to facilitate program collaboration in sharing information, resources, published materials, research, and trends among the four diseases. Hours of operation: Phone - 8:00 a.m.–8:00 p.m., Monday–Friday (eastern time, except Federal holidays).

National Institute of Allergy and Infectious Diseases

5601 Fishers Lane, MSC 9806
Bethesda, MD 20892-9806
ocpostoffice@niaid.nih.gov
https://www.niaid.nih.gov/diseases-conditions/all
(866) 284-4107
(800) 877-8339 (TDD)

NIAID conducts and supports basic and applied research to better understand, treat, and ultimately prevent infectious, immunologic, and allergic diseases. For more than 60 years, NIAID research has led to new therapies, vaccines, diagnostic tests, and other technologies that have improved the health of millions of people in the United States and around the world. NIAID is one of the 27 Institutes and Centers of the National Institutes of Health (NIH).

Indian Health Services

Dental Portal

Division of Oral Health, Indian Health Services
https://www.ihs.gov/doh/
(800) 447-3368 (Dental Vacancies)

The purpose of the Dental Portal is to have one place where staff who work in Indian healthcare can locate resources that are essential to the operation of a successful dental program.

Insurance, Medicare, and Medicaid

Centers for Medicare & Medicaid Services

7500 Security Boulevard
Baltimore, MD 21244
https://www.cms.gov/
(877) 267-2323 (Headquarters)
(800) 633-4227 (Medicare Service Center)
(866) 226-1819 (Headquarters TTY)
(877) 486-2048 (Medicare Service Center TTY)

The Centers for Medicare and Medicaid Services (CMS) provides health coverage to more than 100 million people through Medicare, Medicaid, the Children’s Health Insurance Program, and the Health Insurance Marketplace.

Office of Inspector General Hotline

U.S. Department of Health and Human Services
ATTN: OIG Hotline Operations P.O. Box 23489
Washington, DC 20026
https://oig.hhs.gov/fraud/report-fraud
(800) 447-8477 (Hotline)

The Office of Inspector General is at the forefront of the Nation’s efforts to fight waste, fraud and abuse in Medicare, Medicaid, and more than 300 other U.S. Department of Health & Human Services programs.

HealthCare.gov – Health Insurance Marketplace

https://www.healthcare.gov
1-800-318-2596 (Individuals & Families – English/Spanish)
1-855-889-4325 (Individuals & Families – English/Spanish – TYY) Available 24 hours a day, 7 days a week.
711 (Small Business with 50 or fewer employees – English/Spanish)
711 (Small Business with 50 or less employees – English/Spanish – TTY) Available Monday through Friday, 9 a.m. to 7 p.m. (Eastern time)

The Health Insurance Marketplace is a service that helps people shop for and enroll in affordable health insurance. The federal government operates the Marketplace, available at HealthCare.gov, for most states. Some states run their own Marketplaces.

Insure Kids Now Hotline

7500 Security Boulevard
Baltimore, MD 21244
https://www.insurekidsnow.gov
(877) 543-7669

Insure Kids Now is operated by CMS to provide outreach and enrollment information about Medicaid & the Children’s Health Insurance Program.

Pension Benefit Guaranty Corporation

1200 K Street
NW Washington DC 20005
mypension@pbgc.gov
https://www.pbgc.gov/workers-retirees
(800) 400-PBGC (400-7242)

The Pension Benefit Guaranty Corporation (PBGC) protects the retirement incomes of more than 37 million American workers in private-sector defined benefit pension plans. A defined benefit plan provides a specified monthly benefit at retirement, often based on a combination of salary and years of service. Hours: 8:00 a.m.–7:00 p.m EST, Monday–Friday (eastern time, excludes Federal holidays).

Social Security Administration

Office of Public Inquiries and Communications Support
1100 West High Rise 6401 Security Blvd.
Baltimore, MD 21235
https://www.ssa.gov
(800) 772-1213
(800) 325-0778 (TTY)

By calling 1-800-772-1213, you can use our automated telephone services to get recorded information and conduct some business 24 hours a day. If you cannot handle your business through our automated services, you can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday. Generally, you’ll have a shorter wait time if you call during the week after Tuesday. If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 7 a.m. and 7 p.m. Monday through Friday.

Mental Health

National Institute of Mental Health Resource Information Center

6001 Executive Boulevard, Room 6200, MSC 9663
Bethesda, MD 20892-9663
nimhinfo@nih.gov
https://www.nimh.nih.gov/health/index.shtml
(866) 615-NIMH (6464)
(866) 415-8051 (TTY)

The National Institute of Mental Health (NIMH) is the lead federal agency for research on mental disorders. The NIMH Resource Information Center is Available in English and Español. Hours of operation: 8:30 a.m.–5:00 p.m. (eastern time, excludes Federal Holidays), Monday–Friday.

Minority Health

Office of Minority Health Resource Center

Office of Minority Health Resource Center
U.S. Department of Health and Human Services
P.O. Box 37337
Washington, DC 20013-7337
info@minorityhealth.hhs.gov
http://minorityhealth.hhs.gov
(800) 444-6472
(240) 453-2882
(301) 251-1432 (TDD)
(301) 251-2160 (Fax)

The center responds to information requests from health professionals and consumers on minority health issues and locates sources of technical assistance. It provides referrals to relevant organizations and distributes materials. Spanish-speaking operators are available. Hours of operation: 9:00 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Nutrition and Healthy Eating

Food and Nutrition Information Center

National Agricultural Library
10301 Baltimore Avenue, Room 108
Beltsville, MD 20705-2351
FNIC@ars.usda.gov
http://fnic.nal.usda.gov
(301) 504-5755
(301) 504-7402 (Fax)

The Food and Nutrition Information Center (FNIC) is one of several information centers located at the National Agricultural Library, part of the U.S. Department of Agriculture’s Agricultural Research Service. FNIC provides information on food, human nutrition, and food safety. Resource lists, databases, and many other food and nutrition-related links are available on the FNIC Web site. FNIC collection includes books, manuals, journal articles, and audiovisual materials. Eligible patrons may borrow directly; others may borrow through interlibrary loan. Hours of operation: 8:30 a.m.–4:30 p.m., Monday–Friday (eastern time, except Federal holidays).

Public and General Health

Agency for Healthcare Research and Quality Publications Clearinghouse

5600 Fishers Lane, 7th Floor
Rockville, MD 20857
https://www.ahrq.gov
(301) 427-1104

The Agency for Healthcare Research and Quality (AHRQ) is the lead Federal agency charged with improving the safety and quality of America's health care system. AHRQ develops the knowledge, tools, and data needed to improve the health care system and help Americans, health care professionals, and policymakers make informed health decisions.

ASPE Library

Office of the Assistant Secretary for Planning and Evaluation U.S. Department of Health and Human Services
Hubert H. Humphrey Building, Room 415F
200 Independence Avenue, SW
Washington, DC 20201
aspe@hhs.gov
http://aspe.hhs.gov/reports
(202) 690-7858

The ASPE library is a centralized repository of evaluations, short-term evaluative research reports and program inspections/audits relevant to the department’s operations, programs, and policies. Final reports and executive summaries are available for review at the facility, some may be purchased from the National Technical Information Service. Others are linked as full-text documents to abstract records in the Evaluation Database. In addition, the HHS Evaluation Database is accessible through the ASPE Web site, http://aspe.hhs.gov. Hours of operation: 8:30 a.m.–4:30 p.m., Monday–Friday (eastern time, except Federal holidays).

Federal Citizen Information Center

http://publications.usa.gov
(719) 295-2675

The Federal Citizen Information Center (FCIC) has been a trusted one-stop source for answers to questions about consumer problems and government services for more than 35 years. The quarterly Consumer Information Catalog lists more than 200 free or low-cost Federal publications on a variety of topics. The Consumer Action Handbook is a 160-page guide designed to help citizens find the best and most direct source for assistance with their consumer problems and questions. FCIC on the web (USA.gov, Kids.gov, Pueblo.gsa.gov, ConsumerAction.gov, GobiernoUSA.gov and Consumidor.gov) features these publications and many more that visitors can view, print, or download for free. It also features consumer news and tips and updates from various Federal agencies. FCIC’s National Contact Center has specially trained staff who can answer questions in English and Spanish about all aspects of the Federal Government or direct callers to an appropriate contact. Hours of operation: 9:00 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Health Resources and Services Administration Information Center

8280 Greensboro Drive
McLean, VA 22102
http://www.hrsa.gov
(888) ASK-HRSA (275-4772)
(877) 4TY-HRSA (489-4772) (TTY)

The Health Resources and Services Administration (HRSA) Information Center provides publications, resources, and referrals on health care services for medically underserved individuals and populations. Trained information specialists answer questions, refer callers to subject-specific information resources, and provide HRSA publications. Spanish-speaking information specialists are available. Hours of operation: 8:00 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

National Center for Health Statistics

Centers for Disease Control and Prevention
3311 Toledo Road
Hyattsville, Maryland 20782-2064
https://www.cdc.gov/nchs/index.htm
(800) 232-4636
(888) 232-6348 (TTY)

The National Center for Health Statistics (NCHS) is the nation’s principal health statistics agency, providing data to identify and address health issues. NCHS compiles statistical information to help guide public health and health policy decisions.

National Guideline Clearinghouse

Center for Outcomes and Evidence Agency for Healthcare Research and Quality
5600 Fishers Lane
Rockville, MD 20857
http://www.guideline.gov
(301) 427-1364

The National Guideline Clearinghouse (NGC) is a public resource for evidence-based clinical practice guidelines. NGC is an initiative of the Agency for Healthcare Research and Quality (AHRQ), U.S. Department of Health and Human Services. NGC was originally created by AHRQ in partnership with the American Medical Association and the American Association of Health Plans (now America’s Health Insurance Plans [AHIP]). Hours of operation: 8:30 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays).

National Health Information Center

1101 Wootton Parkway, Suite LL 100
Rockville, MD 20852
odphpinfo@hhs.gov
http://www.health.gov/our-work/health-literacy/resources/national-health-information-center
(800) 336-4797
(301) 565-4167
(240) 453-8282 (Fax)

ODPHP sponsors the National Health Information Center (NHIC), which supports public health education and promotion by raising awareness about National Health Observances. NHIC also helps connect health professionals and consumers to the organizations that can best answer their questions by maintaining the Federal Health Information Centers and Clearinghouses.

National Health Service Corps

Health Resources and Services Administration
https://bhw.hrsa.gov/loansscholarships/nhsc
(800) 221-9393 Scholarships/Loan Repayment & Job Opportunities in Underserved Areas
(877) 897-9910 (TTY)

The National Health Service Corps (NHSC) awards scholarships and loan repayment to primary care providers in eligible disciplines. Strengthening and growing our primary care workforce — through the National Health Service Corps (NHSC) — began in 1972.

National Library of Medicine

National Institutes of Health
8600 Rockville Pike
Bethesda, MD 20894
https://www.nlm.nih.gov
(888) 346-3656
(800) 735-2258 (TDD)

The world’s largest biomedical library, NLM maintains and makes available a vast print collection and produces electronic information resources on a wide range of topics that are searched billions of times each year by millions of people around the globe. It also supports and conducts research, development, and training in biomedical informatics and health information technology. In addition, the Library coordinates a 6,500-member National Network of Libraries of Medicine that promotes and provides access to health information in communities across the United States.

U.S. Consumer Product Safety Commission Hotline

4330 East West Highway
Bethesda, MD 20814
https://www.cpsc.gov/Safety-Education
(800) 638-2772 (Recall Hotline)
(301) 595-7054 (TTY)

CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard.

U.S. Food and Drug Administration

10903 New Hampshire Ave
Silver Spring, MD 20993-0002
https://www.fda.gov/safety/report-problem/consumer-complaint-coordinators
(888) INFO-FDA (463-6332)

The Food and Drug Administration is responsible for protecting the public health by ensuring the safety, efficacy, and security of human and veterinary drugs, biological products, and medical devices; and by ensuring the safety of our nation's food supply, cosmetics, and products that emit radiation. To report adverse reactions or other problems with FDA-regulated products, contact the FDA Consumer Complaint Coordinator for the state in which you reside. Please Note: There is not a Consumer Complaint Coordinator in each state. Consumer Complaint Coordinators are assigned to a district which may include more than one state. Therefore, several states may have the same Consumer Complaint Coordinator assigned to them.

Rare Diseases and Disorders

Genetic and Rare Diseases Information Center

National Institutes of Health
P.O. Box 8126
Gaithersburg, MD 20898-8126
https://rarediseases.info.nih.gov/
(888) 205-2311
(301) 251-4925 (International Callers)
(888) 205-3223 (TTY)
(301) 251-4911 (Fax)

The National Human Genome Research Institute (NHGRI) and the Office of Rare Diseases Research (ORDR) created the Genetic and Rare Diseases Information Center to help people find useful information, in English or Spanish, about genetic and rare diseases. You can write to GARD anytime via email, letter, or fax. Bilingual Information Specialists are available to respond to inquiries in Spanish. All information requests are completely confidential. Hours of operation: 12:00 p.m. – 6:00 p.m., Monday – Friday (eastern Time, except Federal holidays).

National Hansen’s Disease Programs

Health Resources and Services Administration
1770 Physicians Park Drive
Baton Rouge, Louisiana 70816
https://www.hrsa.gov/hansens-disease/index.html
(800) 642-2477

The National Hansen's Disease Program is the epicenter of Hansen's disease (leprosy) care, research and information in the U.S.

Rural Health

Rural Information Center

National Agricultural Library
10301 Baltimore Avenue, Room 123
Beltsville, MD 20705-2351
ric@ars.usda.gov
(800) 633-7701
(301) 504-5755
(301) 504-7042 (Fax)

The Rural Information Center provides information and funding sources to tribal, local, state, and Federal Government officials; community organizations; rural electric and telephone cooperatives; libraries; businesses; and rural citizens working to maintain the vitality of America’s rural areas. Hours of operation: 8:30 a.m.–4:30 p.m., Monday–Friday (eastern time, except Federal holidays).

Safety and Injury Prevention

Center for Food Safety and Applied Nutrition Outreach and Information Center

U.S. Food and Drug Administration
5001 Campus Drive
College Park, MD 20740
ConsumerInfo@fda.hhs.gov
https://www.fda.gov/about-fda/fda-organization/center-food-safety-and-applied-nutrition-cfsan
(888)-SAFEFOOD (723-3366)

The goal of the Center for Food Safety and Applied Nutrition’s (CFSAN) Communications and Coordination Branch (CCB) is to enhance CFSAN’s ability to provide and respond to the public’s desire/demand for more useful, timely, and accurate information regarding its regulated products. CCB was also established to enhance the Food and Drug Administration’s ability to provide accurate and meaningful information to the public about food safety. In addition to providing food safety information, CCB provides assistance with other CFSAN issues including nutrition, dietary supplements, food labeling, cosmetics, food additives, and food biotechnology. Hours of operation: 10:00 a.m.–4:00 p.m., closed Thurs. 12:30 p.m.–1:30 p.m. (eastern time). Consumer recorded information available 24 hours a day, 7 days a week.

Disaster Assistance Helpline

Federal Emergency Management Agency
P.O. Box 10055
Hyattsville, MD 20782-8055
https://www.disasterassistance.gov
(800) 621-FEMA (621-3362)
1-800-462-7585 (TTY)
(800) 621-3362 (VRS)

The Disaster Assistance Improvement Program’s (DAIP) mission is to provide disaster survivors with information, support, services, and a means to access and apply for disaster assistance through joint data-sharing efforts between federal, tribal, state, local, and private sector partners.

Consumer Product Safety Commission Information Center

U.S. Consumer Product Safety Commission
4330 East West Highway, Room 820
Bethesda, MD 20814
https://www.cpsc.gov/About-CPSC/Contact-Information/Contact-Specific-Offices-and-Public-Information/Information-Center
(800) 638-2772 (Consumer Hotline)
(301) 595-7054 (TTY)

Hours: Mon.-Fri. 8 a.m. to 5:30 p.m.; messages can be left anytime. (301) 504-0124 (Fax) (301) 504-0025 (Fax)"The Clearinghouse provides injury data from electronic data sources and distributes publications including hazard analysis, special studies, and data summaries. The Clearinghouse also disseminates statistics and information relating to the prevention of death and injury associated with consumer products. Each year the Clearinghouse responds to 4,000 requests for information from the American public. Information specialists search agency databases to tailor responses to each customer's needs.

National Institute for Occupational Safety and Health Information Inquiry Service

Centers for Disease Control and Prevention
1600 Clifton Road
Atlanta, GA 30329-4027
cdcinfo@cdc.gov
http://www.cdc.gov/niosh
(800) CDC-INFO (232-4636)
(888) 232-6348 (TTY)

The National Institute for Occupational Safety and Health (NIOSH) Information Inquiry Service is a toll-free technical information service that provides convenient public access to NIOSH and its information resources. The service is available to anyone in the continental United States, Alaska, Hawaii, Puerto Rico, or the Virgin Islands. Hours of operation: 8:00 a.m.–8:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Vehicle Safety Hotline

National Highway Traffic Safety Administration
1200 New Jersey Avenue SE. West Building
Washington, DC 20590
https://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues
(888) 327-4236
(800) 424-9153 (TTY)

Through enforcing vehicle performance standards and partnerships with state and local governments, NHTSA reduces deaths, injuries and economic losses from motor vehicle crashes. Use the toll-free number to report suspected safety defects in your vehicle, vehicle equipment, tires, and child safety seats. You can also obtain information about air bags, highway safety, and the proper use of child safety seats.

Sexual and Reproductive Health

Office of Population Affairs

Office of the Assistant Secretary for Health U.S. Department of Health and Human Services
P.O. Box 30686
Bethesda, MD 20824-0686
opa@hhs.gov
http://www.hhs.gov/opa
(240) 453-2800
(240) 453-2801 (Fax)

The Office of Population Affairs (OPA) administers the Title X program and serves as the focal point to advise the Secretary and the Assistant Secretary for Health on a wide range of reproductive health topics, including family planning, adolescent pregnancy, sterilization and other population issues. Title X is the only federal program dedicated solely to the provision of family planning and related preventive services. The Office of Population Affairs operates under the direction of the Deputy Assistant Secretary for Population Affairs. Hours of operation: 9:00 a.m.–5:00 p.m., Monday–Friday (eastern time, except Federal holidays), voicemail available after hours.

Smoking and Tobacco Use

Office on Smoking and Health

National Center for Chronic Disease Prevention and Health Promotion Centers for Disease Control and Prevention
4770 Buford Highway, N.E., MS-K-50
Atlanta, GA 30341-3717
tobaccoinfo@cdc.gov
http://www.cdc.gov/tobacco
(800) 232-4636
(888) 232-6348 (TTY)

The Office on Smoking and Health develops and distributes the annual Surgeon General’s Report on Smoking and Health, coordinates a national public information and education program on tobacco use and health, and coordinates tobacco education and research efforts within the Department of Health and Human Services and throughout both Federal and State governments. The office provides information on smoking cessation, secondhand smoke, professional/technical information, and publications. Hours of operation: 8:00 a.m.–4:00 p.m., Monday–Friday (eastern time, except Federal holidays).

Smoking Quitline

National Cancer Institute
NCISmokefreeTeam@mail.nih.gov
https://smokefree.gov
(877) 44U-QUIT (448-7848)
(800) 332-8615 (TTY)

The National Cancer Institute’s trained counselors provide information and support for quitting in English and Spanish. Call Monday through Friday 9:00 a.m. to 9:00 p.m. Eastern time.

Smoking, Tobacco and Health Information Line

Office on Smoking and Health, Centers for Disease Control and Prevention
https://www.cdc.gov/tobacco/quit_smoking/index.htm
(800) 232-4636 (Recording)
(800) 784-8669 (QUIT NOW)
(888) 232-6348 (TTY)

All states have quitlines with counselors who are trained specifically to help smokers quit. Call this number to connect directly to your state’s quitline. Hours of operation and services vary from state to state.

Veterans' Health

AboutFace - National Center for PTSD

U.S. Department of Veterans Affairs
ncptsd@va.gov
https://www.ptsd.va.gov/apps/aboutface
800-273-8255
(800) 665-3223 ext. 21

The mission of the National Center for PTSD is to advance the clinical care and social welfare of America's Veterans and others who have experienced trauma, or who suffer from PTSD, through research, education, and training in the science, diagnosis, and treatment of PTSD and stress-related disorders.

Veterans Health Administration

U.S. Department of Veterans Affairs
Find a VA location: https://www.va.gov/find-locations
https://www.va.gov/health
(800) 827-1000
(844) 698-2311

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,250 health care facilities, including 172 VA Medical Centers and 1,069 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program.

VA Gulf War Information Helpline

U.S. Department of Veterans Affairs
Find a VA location: https://www.va.gov/find-locations
https://www.publichealth.va.gov/exposures/gulfwar/
(800) PGW-VETS (749-8387) (Agent Orange/Persian Gulf War)

Certain illnesses are associated with Gulf War service in the Southwest Asia theater of military operations from August 2, 1990 to present. Medically unexplained illnesses (also commonly referred to as Gulf War illness or Chronic Multi-symptom illness) are a significant concern for some Veterans who served during the Gulf War. VA offers eligible Veterans a free Gulf War Registry health exam to find possible long-term health problems related to Gulf War service. VA also offers health care, disability compensation, and other benefits to eligible Veterans. Their dependents and survivors may also be eligible for benefits."

Womens' Health

Womenshealth.gov

Office on Women’s Health
200 Independence Avenue SW, Room 712E
Washington, DC 20201
http://www.womenshealth.gov
(800) 994-9662
(202) 690-7650 (Local)
(888) 220-5446 (TDD)
(202) 205-2631 (Fax)

Womenshealth.gov is the most reliable and current information resource on women’s health today. They offer FREE women’s health information on more than 800 topics through their call center and Web site. By phone (in English and Spanish) or via our Web site you can find: original health information on special topics like pregnancy, breastfeeding, body image, HIV/AIDS, girls health, heart health, menopause and hormone therapy, mental health, quitting smoking, and violence against women; original health information and resources for special populations (minority women, women with disabilities, girls, men, and Spanish speakers); thousands of health publications; statistics on women’s health; daily news on women’s health; and more. Womenshealth.gov also sponsors the National Breastfeeding Helpline! Trained breastfeeding peer counselors can give support and encouragement and help with basic breastfeeding questions and concerns by phone at 1-800-994-9662 or by visiting: http://www.womenshealth.gov/breastfeeding. Womenshealth.gov is a service of the Office on Women’s Health, U.S. Department of Health and Human Services. Hours of operation: 9:00 a.m.–6:00 p.m., Monday–Friday (eastern time, except Federal holidays).