Grants.gov was established as a governmental resource to improve government services to the public and helps organizations find, apply and succeed at accessing federal funding. The web site is a central storehouse for information on over 1,000 grant programs and provides access to approximately $500 billion in annual awards. The self-help web portal (iPortal) is an entry point to live 24 hour assistance. Grants.gov features 10 requested help topics, a searchable knowledge base (400 answers to common issues), self-service help ticket generation, live one-on-one help via web chat (available 7:00 AM – 9:00 PM ET) as well as alerts and important updates.
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